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Privacy Policy

1. Data Controller

Cluster de Industrias Creativas y Videojuegos de Madrid (hereinafter, CLUSTER), with tax identification number (NIF) G16761819, domiciled at Avda. Principal S/N, Pabellón de Exposiciones – Ministerio de la Vivienda, 28011 – Madrid.


2. What data do we process?

We process and store all the data that the “user” provides via the form on the website to request information. We collect the data necessary to ensure communication with the user and resolve any issues they may have. We also collect:

Data that the CLUSTER may infer from statistics,

Information collected through cookies (see cookies policy).

Each form specifies which data is required for the provision of the service, without which communication will not be possible.

The data will be processed by the CLUSTER as long as the user gives their consent.

3. Purpose

El website de Cluster ofrece al usuario una forma de contacto con el fin de poder recibir información adicional sobre el Cluster y la forma de asociarse.

4. User obligations

The user guarantees the truthfulness and accuracy of the data provided and is responsible for informing the CLUSTER of any modifications thereto.

The user is responsible for the personal data of any third parties that may be included in the Cluster files. Therefore, the User must obtain their express prior consent, after having informed them of the terms contained in this Privacy Policy.

The User also undertakes to hold the Cluster harmless from any possible claim, fine or sanction that may arise as a consequence of a breach of this Privacy Policy by the User.

5. Are the data transferred to third parties?

a. Public Administration, Courts and Tribunals

If government authorities, such as the state security forces, judges and/or courts, request or require information, or if it should be necessary to present it in order to comply with any law, the Cluster will transfer to those third parties the data they formally request.

6. How can the user exercise their rights of access, deletion, rectification, portability and opposition?

The User may always modify their data and/or unsubscribe, whenever they wish, by sending an unsubscribe email to: email address

Furthermore, the user may exercise their right of access, rectification, deletion, portability and opposition regarding the processing of their personal data by writing to Cluster de videojuegos de Madrid, as identified in the first point of this Policy, or by contacting them by e-mail. In both cases, the User must attach a copy of their national ID card, passport or other valid identification document.

7. Security Measures and the Confidentiality of your Information.

The Cluster has adopted the appropriate security measures in its systems and files. It has used all technical means at its disposal to avoid the loss, misuse, alteration, unauthorized access or theft of the data provided by the user via the website, thus ensuring its integrity and confidentiality.

8. Cookies Policy

The CLUSTER uses cookies. All the relevant information is available in the Cookies Policy.

9. Changes to the Privacy Policy

The Cluster scrupulously complies with all applicable laws on data protection and users’ privacy. To this end, it reserves the right to unilaterally modify, at any time and without prior notice, the conditions of this Privacy Policy in order to adapt it to any regulatory change or to any modification in the presentation or configuration of the website.